Returns & Exchanges

At The Strokes UK Store, we want you to be fully satisfied with your purchase; if you are not, we offer free returns and exchanges on all unworn fashion items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the merchandise is in its original, unworn condition.

• 3.
  Print and Attach Label

  Download and print your prepaid Royal Mail shipping label from the portal and securely attach it to the outside of your parcel.

• 4.
  Drop Off and Track

  Take your package to any local Post Office branch and keep your proof of postage until your refund or exchange has been processed.